Specialist Care Services

We offer a variety of specialist care services across London from housekeeping and companionship to live-in care and night care.

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Are You Looking For Post-operative Care At Home Services In London?

Tiggo Care provides post-operative care at home across London for people recovering from surgery. Support ranges from a few hours a day to night care or full-time live-in care, often starting within 24 hours of discharge. Going into hospital for an operation can feel daunting, and wondering how you'll manage once you're discharged can feel just as unsettling for you and your loved ones.

Our post-operative care at home is ideal for:

  • Elderly patients
  • Patients living alone
  • Patients who don't have friends or family nearby
  • Patients who need help at discharge and escorting home
  • Patients recovering from hip or knee replacement, or other orthopaedic surgery
  • Patients who need collecting from hospital after a day procedure

If you're preparing for surgery, get in touch. We're a trusted home care agency regulated by the Care Quality Commission and rated Good. Our care assistants will work with your surgical team and district nurses to ensure continuity of care and a smooth transition from hospital to home.

Whether you’ve had a minor procedure or more complex surgery, Tiggo Care is here to provide the proper care at home, as part of our wider home care services in London.

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Post Operative Care

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Speak to our care team today on 020 8102 8628

We do more than just Post Operative Care

Whatever your care needs and wherever your loved one is on their care journey, please contact us and let’s talk. We're here to help.

Post Operative Care

What is post-operative care at home?

Post-operative care at home means practical, non-medical help after your operation, in your own home. It’s also known as convalescent care. It covers everyday tasks such as washing, dressing, meals, and moving about the home safely.

Your surgeon and surgical team provide the specialist care around your operation. District nurses handle wound care and injections, and your GP remains responsible for your ongoing medical care. Our care assistants provide practical, everyday support in between.

The right support can make all the difference after a hospital stay. Everyone's post-operative care needs are different, shaped by the procedure, health history, and their recovery goals. We work closely with you and your medical team to create your care plan.

People often book our post-operative care at home after complex surgeries such as a hip replacement, knee replacement surgery, abdominal surgery, and cardiac procedures. People also arrange post-operative care after cosmetic surgery such as breast augmentation or private procedures abroad. With personalised support in place, you can focus on your recovery journey and enjoy a better quality of life in a familiar home environment.

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What to expect with our post-operative care service

Hospital collection and post op escort

Our post surgery care can start the moment you're ready to leave, and our care assistants can collect you from hospital or a day surgery unit. We'll get you home safely, help you settle in, and can even have a meal ready for when you arrive. Patients without support at home sometimes have to stay in hospital longer than needed, which is costly for the NHS and can put you at risk of picking up an infection. This service is popular with people who need post op care but don't have family nearby to collect them.

Help with pain management

Pain after surgery can last from a few days to several weeks, and it can affect your emotional well being as well as your physical recovery. Our care assistants can offer emotional support, help with meal preparation, and prompting and assisting with medication as prescribed, so you can focus on rest and pain relief. We can't promise you'll heal faster or have a faster recovery, but resting and following your surgical team's advice support healing. We can also set up a written log or phone alarms, so doses are never missed.

Preparing the home before surgery

A few simple changes before you go into hospital can make coming home much easier, like clearing trip hazards and moving items such as medications and water within easy reach. Our care assistants can help you create a peaceful room, and organise anything your surgical team has asked for. Grab rails, sometimes called grab bars, are usually fitted after an assessment by occupational therapists.

Mobility assistance

If you have limited mobility or other mobility challenges after surgery, a little mobility support can help you feel steadier on your feet. Many surgical teams encourage gentle mobility soon after an operation, partly to help reduce the risk of blood clots. We can help you move around your home safely, accompany you on walks, or support you with gentle exercises at home, helping you regain strength, confidence and independence.

Support with post-operative tasks and routines

Our care assistants are on hand to help with any tasks your surgeon or doctor has asked you to complete, including getting to regular check-ups. We don't offer physiotherapy ourselves, but we can support you with rehabilitation exercises your physiotherapist has already set. We can also give you regular reminders to help you follow your doctor's instructions, whether that's taking medication at the right time or doing your exercises. This kind of post-operative support can help you stay on top of your discharge instructions and avoid an unnecessary trip back to hospital.

Personal care and everyday tasks

We can support you with personal care tasks that feel harder after an operation, like getting to the toilet, brushing your teeth, bathing and shaving, with discretion and sensitivity. Our care assistants can help with shopping, cooking, laundry, daily living tasks and keeping your home clean, including disinfecting frequently-touched surfaces to help reduce infection risk, as your surgical team may suggest. They might also recommend a healthy diet, such as nutrient-dense foods, good hydration, or lean meats and leafy greens. We can't give diet advice ourselves, but we're happy to help you shop for and stick to whatever's recommended.

More reasons to consider our home care

Take a look here at the full list of activities our care assistants can support you with.

Other ways we can support your post operative recovery:

  • Escort to appointments, such as GP or dentist
  • Prescription collections
  • Personal assistance with paperwork and bills
  • Support to attend local activities and events
  • Feedings pets
  • Light gardening
  • Companionship
  • Emergency response

We've Helped People With The Following Health Conditions

Finding Exceptional Post Operative Care In London Is Possible

From Acton to Dulwich and Notting Hill to Wimbledon - wherever you live in London, our carers are ready to support you.

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A day in the life with Ana

Headshot of a care assistant

"Seeing patients happy after hospital discharge makes my work incredibly rewarding. Countless times, they've told me that without my support, their stay would have been much longer. The care I provide gives medical professionals the confidence to transition patients home safely. It is moments like these that truly demonstrate how much the right medical support and compassionate care matter.

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Why choose Tiggo Care?

Our Post Operative Care is based on personal experience

We understand, first-hand how important it is to secure flexible and bespoke home care for your loved one.

Chris Williams, Founder of Tiggo Care

“Tiggo Care is born out of my own personal experiences, following my struggle to find suitable care for my parents, both of whom lived with rare diseases..."

Chris Williams - Tiggo Care Founder

Read Chris’ Story

More reasons to choose Tiggo Care

Our Care packages are bespoke

At Tiggo Care we understand how precious your loved one is to you and how unique they are. We also appreciate how overwhelming it can be to research and source the most suitable type of care.

We fundamentally believe that there is no ‘one size fits all’ care package and like to work with you and your loved one to understand your specific requirements. We’ll then create a tailored care package and match your relative with their ideal carer.

We're fully regulated

Unlike some other care providers, we are fully regulated by the Care Quality Commission. This means we are regularly inspected, rated and audited to ensure we are a safe, effective, caring, responsive and well led organisation, committed to delivering the best possible care.

We’re also proud members of the Homecare Association, the U.K’s membership body for home care providers, which holds organisations to a high set of standards and requests them to abide by a strict code of practice

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Our carers are fully vetted & trained

At Tiggo Care, all of our carers undergo a rigorous recruitment and induction process. They are fully vetted and background checked, with all references followed up. Our carers undertake their training on the best eLearning system currently available within the UK care market, ensuring they are well placed to deliver the best possible service. Specialist training courses such as moving and handling, medications and basic life support are also completed by our carers face to face, as we feel these courses are more effective when delivered in person.

It's easy to get started...

If you like what you've read and are ready to access one of our care services or perhaps just have some questions, please follow our simple 3 step process below.

1

Get in touch

Send us some additional information about your request by emailing us or by using the form below. Alternatively, if you would prefer to speak with someone directly, please feel free to call us.

2

Discuss your needs

Our care manager will arrange a free consultation with you at your loved one’s home to better understand your requirements, create a personalised care plan and pair your loved one with a suitable carer.

3

Meet your carer

And that’s it. You’re all set! We’ll introduce you to your loved one’s carer and the whole team, who’ll be able to provide you with all the ongoing support you’ll need.

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Frequently Asked Questions

What is postoperative care?

Postoperative care, also called convalescent care, is support provided after surgery or another medical procedure. It can begin in hospital and continue at home, in familiar surroundings, after discharge. The type of care you need depends on your condition, health and what your doctor, surgeon or other healthcare professionals recommend.

What does bespoke post-operative care involve?

The support you need depends entirely on your procedure and how your recovery is going. It might be simple, like help with cooking, cleaning and shopping, or it might include personal care and prompting and assisting with medication as prescribed. Our care runs alongside the support from district nurses, registered nurses who visit your home for wound care, dressings and injections. Your surgical team may ask you to check your incision daily for signs of infection such as swelling, redness or fever, and to contact your GP, the district nursing team or NHS 111 for urgent advice if you notice any changes. Our care assistants can help you remember to do this, though they don't monitor vital signs or carry out clinical checks themselves.

How do I arrange post-operative care?

Give us a call on 020 8102 8628 to speak to our dedicated team and arrange your post-operative care. The sooner you get in touch, the better. We recommend calling at least two weeks before you're due to be discharged. If that's not possible, we can also arrange care at short notice.

Why is postoperative care important?

Following your discharge instructions on medication and wound care is what helps prevent infections and other complications. However, this can be difficult if you’re experiencing pain, fatigue, and mobility challenges after the surgery. Our care assistants can play a vital role in helping you stay on top of discharge instructions. Their help allows you to focus on your recovery process and getting back to daily life.

How long will it take to receive care following a hospital discharge?

Care can start as soon as you're discharged. We can carry out a risk assessment and have a care assistant in place within 24 hours. We can collect you from hospital or the recovery room, and even have a meal ready when you get home. We'll also talk to your medical team, so we understand your care plan from the start.

What if I have no one to look after me after surgery?

Recovering from surgery can be a challenging experience, especially if you don’t have family or friends nearby. We can step in with extra support. Our care assistants can collect you from hospital, stay with you for the first night or two, and check in daily after that. Hospitals often ask whether you have support at home before they'll discharge you, so having a plan in place can help you leave on time.

Unsure which service is best for you?

Contact our care team using the form below or by calling our office and we'll organise a free consultation to advise you on your specific care needs.

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