Our Home Care Services in Waterloo

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If you live in Waterloo or are planning a move, you can arrange trusted, flexible home care that supports you or your loved one to stay safe and comfortable at home.

You can rely on home care in Waterloo that adapts to your own home, daily routine, and unique needs, whether you require short-term respite care, ongoing visits, overnight care, or live-in care. Our home care services in Waterloo include respectful personal care, help with meal preparation and medication routines, and meaningful companionship, all to help you live independently with confidence.

If remaining at home matters to you, our Waterloo home care services are a flexible alternative to residential care, supporting your independence, health, and quality of life through dedicated one-to-one attention. Where needed, live-in carers can provide round-the-clock support for those with mobility restrictions, dementia, recovering from surgery or illness, or other specific needs, to help you feel comfortable day and night. We create a tailored care plan around what matters to you, with input from family members, so your loved one receives professional care from an extremely caring, established team working to the highest standards.

Our dedicated team and wider care teams provide ongoing support, clear advice, and practical assistance that make a positive difference, giving you peace of mind and the freedom to live life with dignity and respect. Contact us today, and rest assured your care will be handled by a professional, proud team that truly understands what matters to you.

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A carer helping an elderly man with a zimmer frame.

Home Care in Waterloo

Live-in Care

Live-in care is a great option for those who want regular support with as few carers as possible. With our live-in care service, a single care assistant will live with you for an extended period of time and they will be available throughout the day to provide you with planned and ad hoc care support. Visit our live-in care page to learn more about this service.

Night Care

Tiggo Care offers both waking night care, where a carer stays awake throughout the night, and sleeping night care, where a carer is on standby for emergencies.
Visit our night care page to learn more about this service.

Your local office is

Dulwich

20-22 Lordship Ln, Dulwich, London, SE22 8HN
dulwich@tiggocare.com
020 8102 8628
Visit Office
Registered Manager
Nathalie Ramoly

Organisations we connect to in Waterloo

Pharmacies

  1. ​​Osbon Pharmacy
  2. Boots Pharmacy, Lower Marsh
  3. CAM Pharmacy

GPs

  1. Waterloo Health Centre
  2. Vista Health - Waterloo
  3. Blackfriars Medical Practice

Other places

  1. St Thomas' Hospital
  2. Millbank Medical Centre
  3. Guy's Hospital

Living in Waterloo

Living in Waterloo places you in the heart of Central London, within the Waterloo and South Bank ward of the London Borough of Lambeth. The area has a strong community feel alongside excellent transport links, with Waterloo Station offering quick access across London and beyond. The nearby South Bank offers riverside walks, cultural venues such as the British Film Institute (BFI) and the National Theatre, cafes, and places to pause and watch city life pass by. Streets such as Lower Marsh put everyday essentials, markets, and relaxed dining within easy reach. For older adults and people living with disabilities, Waterloo combines convenience, accessibility, and culture. It’s a neighbourhood that goes the extra mile to remain welcoming and full of character.

What's Happening in and around Waterloo Action Centre

Waterloo Action Centre

For older adults and people who enjoy staying active and connected, we recommend checking out the Waterloo Action Centre. The centre offers a wide selection of friendly, low-pressure activities designed to bring people together, including gentle exercise sessions, Tai Chi, line dancing, tea dances, sewing, crochet and knitting groups, and regular social clubs.

Creative sessions such as the arts group sit alongside social gatherings, including a men’s group and outings through the Out and About Club. Many sessions are designed for people over 60 but welcome others, including people with disabilities, creating a relaxed and inclusive atmosphere. Waterloo Action Centre is located at 14 Baylis Road, Waterloo, London SE1 7AA, and can be contacted on 020 7261 1404 or by email at office@waterlooactioncentre.co.uk for general enquiries.

Coin Street Neighbourhood Centre

If you enjoy staying active, creative, and socially connected, we suggest exploring what’s on offer at the Coin Street Neighbourhood Centre. The centre runs a varied programme designed for people over 50, with activities that support wellbeing, movement, and learning in a relaxed setting. Options include gentle fitness sessions, yoga, contemporary dance, painting, and affordable classes at the community gym.

Sessions are designed to be accessible and welcoming, making it easy to try something new or meet people from the local area. Many activities are free or low cost, with priority pricing for residents of North Lambeth and North Southwark. Coin Street Neighbourhood Centre is located at 108 Stamford Street, London SE1 9NH, and can be contacted on 020 7021 1600 or by email at helpdesk@coinstreet.org for further details.

Why choose Tiggo Care?

Our care services are based on personal experience

We understand, first-hand how important it is to secure flexible and bespoke home care for your loved one.

Chris Williams, Founder of Tiggo Care

“Tiggo Care is born out of my own personal experiences, following my struggle to find suitable care for my parents, both of whom lived with rare diseases..."

Chris Williams - Tiggo Care Founder

Read Chris’ Story

We’re An Award Winning Care Agency

More reasons to choose Tiggo Care

Our packages are bespoke

At Tiggo Care we understand how precious your loved one is to you and how unique they are. We also appreciate how overwhelming it can be to research and source the most suitable type of care.

We fundamentally believe that there is no ‘one size fits all’ care package and like to work with you and your loved one to understand your specific requirements. We’ll then create a tailored care package and match your relative with their ideal carer.

We're fully regulated

Unlike some other care providers, we are fully regulated by the Care Quality Commission. This means we are regularly inspected, rated and audited and ensures that we are a safe, effective, caring, responsive and well led organisation, committed to delivering the best possible care.

We’re also proud members of the Homecare Association, the U.K’s membership body for home care providers, which holds organisations to a high set of standards and requests them to abide by a strict code of practice

Care Quality Commission Logo

Our carers are fully vetted & trained

At Tiggo Care, all our carers undergo a rigorous recruitment and induction process. They are fully vetted and background checked, with all references followed up. Our carers also undertake their training on the best eLearning system currently available within the UK care market, ensuring they are well placed to deliver the best possible service. Specialist training courses such as moving and handling, medications and basic life support are also completed by our carers face to face, as we feel these courses are more effective when delivered in person.

It's easy to get started...

If you like what you've read and are ready to access one of our care services or perhaps just have some questions, please follow our simple 3 step process below.

1

Get in touch

Send us some additional information about your request by emailing us or using the form below. Alternatively, if you would prefer to speak with someone directly, please feel free to call us.

2

Discuss your needs

Our care manager will arrange a free consultation with you at your loved one’s home to better understand your requirements, create a personalised care plan and pair your loved one with a suitable carer.

3

Meet your carer

And that’s it. You’re all set! We’ll introduce you to your loved one’s carer and the whole team, who’ll be able to provide you with all the ongoing support you’ll need.

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Frequently Asked Questions

How does home care in Waterloo support people living safely at home?

Home care in Waterloo is built around your care needs, allowing you to remain in the familiar surroundings of your own home instead of moving into a care home. Support can cover a full range of daily tasks and daily activities, guided by a tailored care plan that respects your preferences, dignity, and life. By delivering great care and ongoing support, this approach offers peace of mind for both the person receiving care and their family.

Is live-in care in Waterloo a suitable alternative to residential care?

Live-in care in Waterloo allows you to receive quality care in your own home, providing continuity and reassurance without the disruption of relocation. Live-in care in Waterloo may include specialised support such as Alzheimer's care, personal care, emotional support, and companionship. For many families, arranging care is a big decision. Choosing live-in care often brings stability, comfort, and lasting peace of mind.

Are live-in carers matched carefully to individual needs?

Live-in carers are selected with compatibility in mind, so clients feel comfortable and respected from the first visit. Each care worker works alongside a care manager to create a plan that adapts over time, offering respite for family carers and reassurance that there are no hidden fees in our fully managed service. Families often value the consistency of our lovely carers, who focus on relationships as much as practical support. For additional reassurance, all services are fully regulated by the Care Quality Commission.

Will the carer supporting my loved one be local to the area and familiar with Waterloo?

Yes, care teams are usually recruited from the local area, giving them a strong understanding of daily life and amenities in Waterloo. This local knowledge ensures visits are punctual and care is consistent. Knowing who will provide care and how they fit your needs helps families feel confident when choosing home care services in Waterloo.

Unsure which service is best for you?

Contact our care team using the form below or by calling our office and we'll organise a free consultation to advise you on your specific care needs.

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