A care agency focused on delivering exceptional care to the elderly living in London

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Leading home care agency in London

Tiggo Care is a leading care agency in London, focused on providing adults with exemplary, bespoke care in the place they feel most comfortable - their home.

We passionately believe that delivering personalised home care can help those with complex needs live happier and more fulfilled lives.

We understand how important it is for those we care for to feel respected and listened to and for them to know that they retain control and choice over decisions about their care.

We pride ourselves in involving our clients in the design and delivery of their own care package - one that helps them to safeguard their independence, protect their dignity and improve their quality of life.

Our Mission

Our mission is simple: to provide exceptional bespoke care to adults across London, enabling them to live independent and happy lives at home.

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We're fully regulated

Unlike some other care providers, we are fully regulated by the Care Quality Commission. This means we are regularly inspected, rated and audited and ensures that we are a safe, effective, caring, responsive and well led organisation, committed to delivering the best possible care.

We’re also proud members of the Homecare Association, the U.K’s membership body for home care providers, which holds organisations to a high set of standards and requests them to abide by a strict code of practice.

Since launching we've been recognised locally by homecare.co.uk and Age UK as one of the top providers of home care in South West London.

Our Values

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Excellence

As a leading London care agency, we aim to deliver top-quality care to all our clients. Not only are our clients’ needs carefully assessed and their care packages thoughtfully designed, but our well-trained staff will ensure that they are compassionately delivered.

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Open

We understand how confusing and daunting arranging care can be and we‘re here to make things easier. We are always available to discuss any queries you have or concerns that may arise and we welcome feedback so that we can continuously review and improve our process.

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Innovative

We are committed to delivering care of the highest standard and so strive to ensure that our systems use the latest technology. Our carers undertake their training on the best learning platform currently available enabling them to deliver the best possible care to their clients.

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Fun

You only live once, so whether you’re one of our wonderful clients or part of our incredible team, we want you to focus on having fun and enjoying life! We believe life is richer when we connect with others, make memories, laugh hard and love deeply.

Home Care Based On Personal Experience

A picture of the founder of Tiggo Care giving a TED Talk
A picture of the founder of Tiggo Care giving a TED Talk

Home Care Based On Personal Experience

Growing up, my day to day reality revolved around my parents' poor health. Both my father and  mother were seriously ill with long-term health conditions. As such, regular hospital admissions and operations became the norm. After my father passed away from a rare kidney disease, my mother developed trigeminal neuralgia, a rare and debilitating condition characterised by sudden and often severe facial pain. The condition, comes and goes, but can last for days, weeks or months at a time. 

As an only child, I became my mother’s primary carer. However, it wasn’t long before her condition began to worsen. During particularly bad bouts of neuralgia, my mother would be unable to talk or eat and was unwilling to leave the house. I knew then that I would have to secure additional help and so I started exploring the idea of bringing someone in to assist her. As I started contacting local organisations, I was immediately struck by how difficult it was to even get hold of anyone and then to get them to understand my mother’s unique condition and bespoke care needs.

It was this experience that prompted me to set up my own organisation – one that would not only support and care for people with mainstream diseases, but also those with more unfamiliar conditions, who would require more intermittent care.

With a background in human sciences and epidemiology from Oxford University and a career in the health care industry, I felt my academic knowledge and professional experience aligned perfectly.

And so Tiggo Care was born - rooted in my own lived experience and grounded in both an understanding of the complexities of rare diseases and an awareness of the need for a more flexible and bespoke approach to care. 

We want to provide families across London and surrounding areas with a unique care option – one that puts them and their loved one at heart of the decision making process, that gives them greater personal choice and control over their care and that delivers a truly bespoke service to the highest standards.

Meet our team

At Tiggo Care we really do have the most incredible team - committed, passionate, hard-working and fun to be around. Click here to meet them.

Join our team

Are you looking for a career in care? If you’re passionate about caring for others and you’re eager to work within a supportive and dynamic team, Tiggo Care could be the place for you. Click here to join our team.

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