Our home care team is what makes us truly special.

Happy senior woman talking to a caregiver.

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Here's what you need to know

We don't rush hiring

We know that you're putting a lot of trust in us by allowing one of our carers to enter your home or the home of a loved one. For this reason we take our time hiring to ensure we only hire the most suitable candidates.

We conduct thorough background and criminal record checks on all applicants.

We undertake personality profiling to ensure we hire candidates who ‘best fit’ the role and our organisation.

We are committed to recruiting a diverse and inclusive team - one that reflects our society and resonates with our clients.

Nor do we rush training

All of our carers, no matter how long they've worked in the care industry, undergo a bespoke and extensive training program. This is to ensure all of our carers are delivering care to our own exceptional standards.

Most importantly we care about our carers

We believe the best care is delivered by happy carers and so we're committed to supporting our carers and ensuring they're fairly compensated!

London Living Wage

All of our carers are paid the London living wage or more.

Healthy Living

We care about our carers’ health and wellbeing and offer perks like free bicycles to enable them to get to and from appointments. They stay fit and healthy whilst dodging traffic congestion and reducing their carbon footprint too.

Our Carer Values

Kindness

To be a carer you have to care deeply about the welfare of others. You have to be able to connect with your clients, understand what they’re feeling and want to help them improve their quality of life.

Honesty

In order to cultivate a strong and authentic relationship with your client, they have to trust you. They have to believe that you’ll be honest with them and they can be honest with you.

Passion

For most carers, caring is not just a job, it is a vocation. Our carers are dedicated to providing first rate care for their clients. They are passionate about meeting their clients needs and are driven to build upon and expand their skills and knowledge.

Dependability

The best carers understand how important it is to be reliable. Our carers appreciate how much their client relies on them and know that by being late, they are not only impacting their routine, but undermining the trust their client holds for them.

Respect

Good carers know how to listen to their clients. They’ll take on board their needs and wants and strive to meet them. They’ll respect their clients’ boundaries, consult them on their care, and support their independence. They won’t assume they know what’s best - they’ll ask and encourage their clients to participate in decision making.

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