Speak to our Care Team today by calling us on 020 8102 8628.
Founder & Managing Director
Chris is an experienced healthcare professional with prior experience as a management consultant and financier. He was inspired to start the business after he began searching for care for his mother, who in turn spent many years caring for his father at home. As a result, he's been immersed in the world of care for his entire life and understands how hard it can be to find the right care provider, especially if you have a rare disease like his parents.
He studied at Oxford University and holds a BA in Human Sciences and an MSc from Oxford's School of Medicine.
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Registered Manager
Deevi is an experienced Registered Manager who has worked in the industry for almost a decade after previously working as a lawyer. She has experience supporting people with a range of different health conditions, including mental health, learning disabilities, dementia, and rare diseases. She brings an impressive background in clinical governance and compliance. As the Registered Manager, Deevi oversees the care of all clients at Tiggo Care.
Deevi has a Masters's Degree in Public Administration from Tallinn University, a Masters's Degree in Law from Tartu University, and an NVQ 5 Diploma in Leadership for Health and Social Care.
Customer Success Lead
Anastasia is an experienced care professional with two decades of experience supporting adults in their own homes. At Tiggo Care Anastasia supports all of our customers by ensuring they receive high-quality person-centred care. She regularly checks in with them to get their feedback and helps implement changes to their needs. Anastasia also supports our care staff through mentoring and supervision.
Anastasia has an NVQ Level 3 in Health & Social Care.
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Field Care Supervisor
Naohmie is an accomplished Field Care Supervisor with years of experience working in domiciliary care across several London boroughs.
Naohmie joined the sector as a Care Assistant after moving from Fiji, and she has since developed a passion for providing care. She is committed to creating a positive impact in people's lives through her genuine care for the people she meets. Naohmie also has many years of experience in Graphic Design working in various industries.
“Ana is calm, caring and very understanding. She also has a good sense of humour. I really appreciate the care and her ongoing support. I feel confident that I will be using Tiggo Care’s services more and more in the future."
“Maria doesn’t just do the work that’s required but instead goes above and beyond. She is passionate and compassionate. I am always happy to see her.”
“Sara is a lovely girl who I have built a strong relationship with. She’s very attentive to my needs.”
“My carer was very kind, comforting, and respectful. She provided me with all of the support I needed while in my home. I ended up being in quite a bit of pain and she was very comforting and took good care of me.”
“Anastasia was kind, helpful and resourceful, as well as being a meticulous cleaner and doing my brother’s shopping, she also helped with extra tasks like picking up medications. She made my brother’s last days in his flat so comfortable and free from anxiety.”
We believe the best care is delivered by happy carers and so we're committed to supporting our carers and ensuring they're fully compensated!
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All of our carers are paid the Real London Living Wage as an absolute minimum. We also pay for carers' training and travel time, unlike many other home care providers in London, which ensures our staff are fully compensated for their time. We also contribute to all of our carers' pension schemes.
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All of our carers are required to complete mandatory training, such as the Care Certificate, but we also provide opportunities for further professional development. For example, all of our staff are encouraged to complete NVQ qualifications in Health & Social Care. We ensure they have time to study for these qualifications and help them to secure funding too.
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We care about our carers’ health and well-being and offer several perks to help maintain physical and mental health. One such perk is our employee assistance program where carers can access free confidential support from a trained counsellor to speak about work-related or unrelated issues.
We know that you're putting a lot of trust in us by allowing one of our carers to enter your home or the home of a loved one. For this reason we take our time hiring new staff to ensure we only hire the most suitable candidates.
We conduct thorough background and criminal record checks on all applicants.
We undertake personality profiling to ensure we hire candidates who ‘best fit’ the role and our organisation.
We are committed to recruiting a diverse and inclusive team - one that reflects our society and resonates with our clients.
All of our new carers undergo a bespoke and extensive training program, no matter how long they've worked in the care industry. This is to ensure all of our carers are delivering care to our own exceptional standards.
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To be a carer you have to care deeply about the welfare of others. You have to be able to connect with your clients, understand what they’re feeling and want to help them improve their quality of life.
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In order to cultivate a strong and authentic relationship with your client, they have to trust you. They have to believe that you’ll be honest with them and they can be honest with you.
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For most carers, caring is not just a job, it is a vocation. Our carers are dedicated to providing first rate care for their clients. They are passionate about meeting their clients needs and are driven to build upon and expand their skills and knowledge.
The best carers understand how important it is to be reliable. Our carers appreciate how much their client relies on them and know that by being late, they are not only impacting their routine, but undermining the trust their client holds for them.
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Good carers know how to listen to their clients. They’ll take on board their needs and wants and strive to meet them. They’ll respect their clients’ boundaries, consult them on their care, and support their independence. They won’t assume they know what’s best - they’ll ask and encourage their clients to participate in decision making.
Contact our care team using the form below or by calling our office and we'll organise a free consultation to advise you on your specific care needs.
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