Looking for home care in Richmond for your parents or another loved one? Whether you live locally or are thinking of moving here, our team would be glad to help.
Tiggo Care is a home care provider regulated by the Care Quality Commission, with a Good rating. Our experienced team offers visiting care and live-in care for older adults and disabled people living in Richmond and Richmond Hill, as well as East Sheen, Kew, and Barnes. Our elderly care can help your loved one live safely and maintain independence in their own home.
Our home care services include visiting care, also known as domiciliary care, which fits around your loved one's day. A carer pops in to help with personal care, medication routines as prescribed, meals, cleaning, and shopping. They can also accompany your loved one to appointments and social events in the local community. We also offer specialised care for people living with dementia, Parkinson's, multiple sclerosis (MS), and motor neurone disease (MND).
With live-in care in Richmond, a matched live-in carer lives in your loved one's home to provide round-the-clock support and companionship. For many people, it's an alternative to moving into a care home, allowing you to remain in familiar surroundings. We also offer respite care to give a family carer a break, and night care for people who need help overnight.
Care starts with a free consultation at home, where one of our care managers gets to know your loved one and writes a personalised care plan. We match clients with carers based on personality, lifestyle, and care needs, and we review each plan as your loved one's needs change. Our Putney team has been named a homecare.co.uk Top 20 London home care provider for four years running, so you can expect award-winning care.
Contact us today to discuss home care in Richmond and learn how we can help your loved one stay well and independent at home.
Live-in care is a great option for those who want regular support with as few carers as possible. With our live-in care service, a single care assistant will live with you for an extended period of time and they will be available throughout the day to provide you with planned and ad hoc care support. Visit our live-in care page to learn more about this service.
Tiggo Care offers both waking night care, where a carer stays awake throughout the night, and sleeping night care, where a carer is on standby for emergencies.
Visit our night care page to learn more about this service.
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Jim LinwoodRichmond is a scenic residential district in southwest London, located on the banks of the River Thames. Its walkable town centre offers both convenience and charm, with many independent shops and restaurants. Richmond is also full of greenery, from the expansive Richmond Park, with its free-roaming deer, to the splendour of the Royal Botanic Gardens at Kew. Richmond Hill offers sweeping views of the Thames Valley, best enjoyed from the beautiful Terrace Gardens. Other attractions include the Museum of Richmond, in the Old Town Hall, and Ham House and Garden, popular with both residents and tourists for a day out. Located around 8 miles southwest of Charing Cross, Richmond is also well-connected. Fully accessible Richmond Station offers London Underground, Overground, and National Rail services, making travel across Greater London and beyond easy. The area is served by Queen’s Mary Hospital, a community hospital in Roehampton, and Kingston Hospital in Kingston upon Thames.
If you're looking for something to do in the Richmond area, take a look at the Twickenham Wellbeing Centre. It runs around 25 weekly activities for older adults, including gentle exercise like yoga, Pilates, and seated exercise, plus art, music and creative sessions. You can also drop in for a coffee or tea and a chat, and meet new friends.
Membership is free for people receiving Pension Credit. For everyone else, the annual fee starts from £43, pro rata from when you join, and most activities have an extra subsidised charge. The centre also offers subsidised hairdressing, chiropody, massage, and reflexology.
You'll find the centre on Arragon Road, Twickenham TW1 3NH. It's open Monday to Friday, 9 am to 4 pm. Call 020 8538 9254 for more information.
For older adults in Richmond who want to stay active and social, the Barnes Green Centre is worth a visit. It’s located next to the pond on Barnes Green and offers lots of ways to keep body and mind active. You can join Zumba Gold, Pilates, and yoga classes for £6 a session, or come along to the free monthly reading group.
The centre also hosts a free Alzheimer's Society dementia peer support group, and Singing for the Brain sessions for adults living with dementia. Membership is free for people receiving Pension Credit, and from £43 a year for others, pro rata from when you join. Members can book hairdressing and chiropody appointments, with chiropody costing £20.
Barnes Green Centre is at The Green, Church Road, Barnes SW13 9HE. It's open Monday to Friday, 9 am to 4 pm. Call 020 8876 2377 for more details.
Our care services are based on personal experience
We understand, first-hand how important it is to secure flexible and bespoke home care for your loved one.
“Tiggo Care is born out of my own personal experiences, following my struggle to find suitable care for my parents, both of whom lived with rare diseases..."
Chris Williams - Tiggo Care Founder
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At Tiggo Care we understand how precious your loved one is to you and how unique they are. We also appreciate how overwhelming it can be to research and source the most suitable type of care.
We fundamentally believe that there is no ‘one size fits all’ care package and like to work with you and your loved one to understand your specific requirements. We’ll then create a tailored care package and match your relative with their ideal carer.
Unlike some other care providers, we are fully regulated by the Care Quality Commission. This means we are regularly inspected, rated and audited and ensures that we are a safe, effective, caring, responsive and well led organisation, committed to delivering the best possible care.
We’re also proud members of the Homecare Association, the U.K’s membership body for home care providers, which holds organisations to a high set of standards and requests them to abide by a strict code of practice
At Tiggo Care, all our carers undergo a rigorous recruitment and induction process. They are fully vetted and background checked, with all references followed up. Our carers also undertake their training on the best eLearning system currently available within the UK care market, ensuring they are well placed to deliver the best possible service. Specialist training courses such as moving and handling, medications and basic life support are also completed by our carers face to face, as we feel these courses are more effective when delivered in person.
If you like what you've read and are ready to access one of our care services or perhaps just have some questions, please follow our simple 3 step process below.
Send us some additional information about your request by emailing us or using the form below. Alternatively, if you would prefer to speak with someone directly, please feel free to call us.
Our care manager will arrange a free consultation with you at your loved one’s home to better understand your requirements, create a personalised care plan and pair your loved one with a suitable carer.
And that’s it. You’re all set! We’ll introduce you to your loved one’s carer and the whole team, who’ll be able to provide you with all the ongoing support you’ll need.
Home care in Richmond can include personal care, help with meals, assistance with medication routines as prescribed, and exercises set by a physiotherapist, shopping, cleaning, and trips to appointments and social events. Our care options in Richmond include visiting care, live-in care, night care, respite care, and end-of-life care at home. We design a care plan for each client, based on their specific needs.
Yes, by providing one-to-one support from a dedicated carer, live-in care can be an alternative to residential care. Live-in care can suit an elderly woman or man who lives alone and wants to keep their own routines and stay close to friends and neighbours. Couples can also remain together at home. For couples, live-in care often costs about the same as two care home places.
Yes, we provide specialist dementia care at home in Richmond. Every client with dementia has a dedicated team of at least two regular carers they know and trust. All our care professionals complete the Care Certificate, which includes dementia awareness. They know the key to supporting someone with dementia is to provide calming reassurance and clear communication. We also know that, for someone living with dementia, remaining at home, in familiar surroundings, is often less disruptive than moving into a care home. With help at home, your loved one can remain in the place they know best.
Start by calling or emailing our Richmond team. A care manager will visit your home for a free consultation and write a care plan that sets out the care and support your loved one needs. Care can often start within a few days. We review care plans as care needs change so clients are fully supported.
When you're looking for excellent care, remember that home care agencies in England must be registered with and inspected by the Care Quality Commission, so start with a provider's latest rating and inspection report. Ask each care agency about the experience of its carers, how it matches carers to each person, and whether your loved one will see the same carers each week. Also remember to ask for a clear breakdown of costs, so there are no hidden fees.
With visiting care, a carer comes to your loved one's home for regular visits. These can be as brief as 30 minutes, with a minimum of two hours a week. It suits people who need helping hands with some daily tasks but can otherwise live independently. With live-in care, a live-in carer stays in the home to offer support day and night.
We know that caring for a loved one is hard work. So our respite care gives you a break for a few hours, during a planned holiday, or for longer. While you rest, your loved one receives professional support at home through our visiting care, overnight care, or 24-hour live-in care services. Our support is guided by a bespoke care plan built around their needs. If you need cover urgently, we aim to arrange emergency respite care within 24 hours, depending on availability.
Yes, our hospital-to-home care can have a carer in place within 24 hours, though we recommend calling at least two weeks before discharge if you can. Our wonderful carers can provide support with personal care, meals, medication routines and getting to appointments while your loved one gets back on their feet. We’ll work alongside district nurses, who provide specialist support such as wound care after surgery, while their GP stays in charge of their overall medical care.
Richmond Council offers a free care needs assessment and a free carer's assessment for family carers. The local authority also provides a financial assessment to determine whether someone is eligible for help with care costs. In 2026/27, financial assistance is available to people with less than £23,250 in savings and other capital. The council can also lend equipment and advise on home adaptations and personal alarms, which can help your loved one stay safe at home. Additionally, Age UK Richmond upon Thames runs a free Advice Helpline.
Yes, our Richmond home care team works from our Putney office, serving families across Richmond TW9 and TW10, Kew, East Sheen, Barnes, and other parts of South West London. Every carer has an enhanced DBS check before they start work. A care manager matches your loved one with the right carer before we start providing care.
Contact our care team using the form below or by calling our office and we'll organise a free consultation to advise you on your specific care needs.
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