Our Home Care Services in West London

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Christa-Thea

Are you looking for home care in West London? Whether you're already in the area or planning a move, our team is here to help.

Whether you're exploring home care services in West London for the first time or looking for a new home care provider, our award-winning team is here to make life easier. We support elderly adults and others across West London who may be struggling with everyday tasks, with in-home care services that cover personal care, meal preparation, companionship, and dementia care.

Our home care services are designed to help people stay comfortable and safe in their own homes, whether they're living with dementia, learning disabilities, physical disabilities, or other long-term health conditions. Every care plan we organise is fully tailored to maximise quality of life for the person receiving care, keeping their specific needs, preferences, and wellbeing at the centre.

As a trusted provider of professional home care in West London, we believe everyone deserves to receive care with dignity and respect. Our dedicated team of carers works closely with clients and their family members to build trust, provide consistency, and deliver support that genuinely improves quality of life.

Our West London home care services include everything from hourly home care visits to full-time live-in care, palliative care, and complex care, so you can feel confident that your loved one is getting the right level of assistance. The Care Quality Commission (CQC) independently regulates home care providers in England, ensuring they meet specific standards of care and safety, and we are proud to hold a Good CQC rating.

Getting started with home care in West London is straightforward. Speak to our compassionate and patient team any day of the week to discuss your situation and arrange a free consultation at home. We'll talk you through your care options and explain how we deliver care that fits around your daily routine.

Whether you'd prefer to call, visit us, or reach out through our website, we're here to help. Contact us today to find out how Tiggo Care's home care in West London can support you or your loved one.

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A carer helping an elderly man with a zimmer frame.

Care services we offer in West London

Live-in Care

Live-in care is a great option for those who want regular support with as few carers as possible. With our live-in care service, a single care assistant will live with you for an extended period of time and they will be available throughout the day to provide you with planned and ad hoc care support. Visit our live-in care page to learn more about this service.

Night Care

Tiggo Care offers both waking night care, where a carer stays awake throughout the night, and sleeping night care, where a carer is on standby for emergencies.
Visit our night care page to learn more about this service.

Organisations we connect to in West London

Pharmacies

  • West London Pharmacy
  • Horn Lane Pharmacy
  • Zahra Pharmacy

GPs

  • West Kensington NHS GP Surgery
  • DocTap Private GP
  • Golborne Medical West Ten GPs

Other places

  • Charing Cross Hospital
  • Hammersmith Hospital
  • St Mary's Hospital
Christa-Thea

Living in West London

West London includes the boroughs of Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and Richmond-upon-Thames. It blends elegance with everyday ease, making it a great place to call home, especially for older adults or individuals living with disabilities. From vibrant neighbourhoods like Ealing and Acton to the green spaces of Richmond Park and Gunnersbury Park, there's something for everyone. Public transport is excellent, with accessible Tube, rail, and bus routes across the area. Cultural attractions like the Design Museum, Portobello Road Market, and Kew Gardens are enjoyed by residents and visitors alike. Whether you're after riverside strolls, village-style shopping, or world-class medical facilities, West London has you covered.

What's happening in and around West London

Age UK Kensington & Chelsea activities

We suggest taking a look at the fantastic activities run by Age UK Kensington & Chelsea, designed to help older adults feel more connected and less isolated. From coffee mornings and knitting clubs to walking football and lunch clubs, there’s something for everyone to enjoy.

All sessions are free, but you’ll need to book in advance and become a member first. Activities run throughout the year at welcoming venues like Bay20 Community Centre and HTB St Francis Church. You can even join some events online using a smartphone, tablet or computer. It’s a great way to meet new people, try something new, and feel part of the local community. To find out more or book a spot, call 020 8969 9105 ext. 3 or email activities@aukc.org.uk.

The Gate

We recommend checking out The Gate in Shepherd’s Bush—a creative studio where adults with learning disabilities can explore art, music, writing, and more. Led by professional artists and musicians, The Gate takes a therapeutic approach to creativity, offering a welcoming space for people to express themselves, develop their skills, and connect with others.

From live performances and art exhibitions to radio shows and community projects, there’s always something inspiring happening. For many, it’s more than just a hobby—it’s a meaningful way to feel seen, heard, and valued in the heart of West London’s creative community. To find out more, call The Gate on 020 8772 6222.

Why choose Tiggo Care?

Our care services are based on personal experience

We understand, first-hand how important it is to secure flexible and bespoke home care for your loved one.

Chris Williams, Founder of Tiggo Care

“Tiggo Care is born out of my own personal experiences, following my struggle to find suitable care for my parents, both of whom lived with rare diseases..."

Chris Williams - Tiggo Care Founder

Read Chris’ Story

Award Winning Four Years Running

Your local office is

Putney

Hyde Park House, 5 Manfred Road, Putney, London, SW15 2RS
putney@tiggocare.com
020 8102 8628
Visit Office
Registered Manager
Deevi Asbaum-McCann

More reasons to choose Tiggo Care

Our packages are bespoke

At Tiggo Care we understand how precious your loved one is to you and how unique they are. We also appreciate how overwhelming it can be to research and source the most suitable type of care.

We fundamentally believe that there is no ‘one size fits all’ care package and like to work with you and your loved one to understand your specific requirements. We’ll then create a tailored care package and match your relative with their ideal carer.

We're fully regulated

Unlike some other care providers, we are fully regulated by the Care Quality Commission. This means we are regularly inspected, rated and audited and ensures that we are a safe, effective, caring, responsive and well led organisation, committed to delivering the best possible care.

We’re also proud members of the Homecare Association, the U.K’s membership body for home care providers, which holds organisations to a high set of standards and requests them to abide by a strict code of practice

Care Quality Commission Logo

Our carers are fully vetted & trained

At Tiggo Care, all our carers undergo a rigorous recruitment and induction process. They are fully vetted and background checked, with all references followed up. Our carers also undertake their training on the best eLearning system currently available within the UK care market, ensuring they are well placed to deliver the best possible service. Specialist training courses such as moving and handling, medications and basic life support are also completed by our carers face to face, as we feel these courses are more effective when delivered in person.

It's easy to get started...

If you like what you've read and are ready to access one of our care services or perhaps just have some questions, please follow our simple 3 step process below.

1

Get in touch

Send us some additional information about your request by emailing us or using the form below. Alternatively, if you would prefer to speak with someone directly, please feel free to call us.

2

Discuss your needs

Our care manager will arrange a free consultation with you at your loved one’s home to better understand your requirements, create a personalised care plan and pair your loved one with a suitable carer.

3

Meet your carer

And that’s it. You’re all set! We’ll introduce you to your loved one’s carer and the whole team, who’ll be able to provide you with all the ongoing support you’ll need.

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Frequently Asked Questions

Do you provide live-in care in West London?

Yes, we can arrange live-in care in West London for those with more complex needs. Live-in care provides continuous support from a carer residing in the home, making it ideal for adults who need 24/7 assistance. We'll match you with a care assistant who fits your needs and routine, whether it's help with personal care, meals, or companionship. With live-in care, your loved one can maintain their independence and links to the community while receiving the help they need.

Can I arrange respite care in West London with your team?

Absolutely. We can organise respite care in West London to give a regular carer a well-earned break. Respite care offers temporary support so that family members and regular carers can rest, knowing their loved one is in safe hands. Whether it's for a few hours or a few days, we'll tailor the respite care to suit your routine and give everyone peace of mind.

Do you support people with dementia or other health conditions at home in West London?

Yes, we support people in West London living with dementia or other long-term health conditions. Our dementia care services are regulated by the CQC to stringent standards of care, safeguarding, and client safety. Our specialist dementia care is focused on calming routines, safety, and meaningful emotional reassurance to reduce confusion and promote wellbeing. While we don't give medical advice, our team can help father, mum, or another loved one follow routines set by healthcare professionals and offer assistance with daily tasks.

What types of support are included in your home care in West London?

Our home care services in West London range from hourly companionship to 24-hour live-in care, helping people of all levels of need remain independent at home. Our home care support can include personal care, help with medication routines, domestic tasks, cooking, and support attending appointments or social events, all promoting independence and improving quality of life. Our companionship care helps prevent loneliness by providing social interaction and supporting outings. We can assist with physiotherapy exercises outlined by a physiotherapist.

How do you create a care plan for home care in West London?

A reputable home care agency will conduct a thorough assessment to create a care plan based on the client’s specific health, cultural, and religious needs before services begin. At Tiggo Care, work closely with family members to understand the service user's needs and design a bespoke care plan together. While we consider the client's age and health conditions, we don't view them as simply a number or diagnosis and want to understand their lifestyle and preferences. Our care plans are regularly reviewed and adjusted, which ensures care remains tailored and consistent as needs change in the future.

How do I choose a home care provider in West London?

Choosing a home care service usually involves a local authority needs assessment, checking Care Quality Commission (CQC) ratings, and reviewing Homecare Association members. You should look for home care agencies with a Good or Outstanding rating from the CQC is a key indicator of home care quality. Home care providers in West London can also be found through online directories that list various agencies along with their services and specialisms, helping families make informed choices.

Unsure which service is best for you?

Contact our care team using the form below or by calling our office and we'll organise a free consultation to advise you on your specific care needs.

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