If you live in SE14 or are planning to move here and need support to stay comfortable at home, Tiggo Care's home care in New Cross can help.
Our home care services in New Cross provide compassionate, professional assistance so you or your loved one can continue to live independently in your own home. We offer a full range of services, including visiting care, live-in care dementia care, respite care, and companionship. Our dedicated team of carers takes pride in delivering flexible, tailored home care services in New Cross that adapt to each person’s circumstances, preferences, and routines.
Whether you require short visits or round-the-clock live-in carers, we can arrange the right support to maintain your comfort, independence, and peace of mind. Each care journey is guided by our dedicated professionals, who provide emotional guidance and practical assistance to help clients and their families stay connected and feel at ease. Our team understands how important it is for older people to remain close to familiar places, interests, and loved ones. We’re proud to deliver a person-centred care service in New Cross that makes a difference every day.
If you’d like to discuss your needs or learn how we can help you create a relaxed care experience, phone us today.
Live-in care is a great option for those who want regular support with as few carers as possible. With our live-in care service, a single care assistant will live with you for an extended period of time and they will be available throughout the day to provide you with planned and ad hoc care support. Visit our live-in care page to learn more about this service.
Tiggo Care offers both waking night care, where a carer stays awake throughout the night, and sleeping night care, where a carer is on standby for emergencies.
Visit our night care page to learn more about this service.
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New Cross is a lively pocket of South East London, just 4.5 miles from Charing Cross, known for its creative spirit and diverse community. The area’s heartbeat is New Cross Road, where you’ll find cosy cafés, international restaurants, and welcoming pubs hosting live music and comedy nights. For those who enjoy the outdoors, Telegraph Hill Park offers scenic city views, peaceful gardens, and tennis courts. With Goldsmiths, University of London nearby, New Cross has a youthful, artistic energy while maintaining a close-knit neighbourhood feel. Excellent transport links, green spaces, and accessible facilities make it a convenient and enjoyable location for older adults and people with disabilities.
If you’re looking for activities that promote gentle movement and social connection, we recommend visiting Glass Mill Leisure Centre in nearby Lewisham. This bright and accessible facility hosts regular sessions for older adults, including the 60+ Swim every weekday from 9 a.m. to 9:50 a.m. — a calm and friendly time for those who prefer a quieter pool.
On Mondays, you can join Pilates at 10:15 a.m. to improve your balance and core strength, while Wednesdays offer Aqua Aerobics at 12 p.m. for a low-impact water workout. For a more relaxed pace, the Thursday Yoga class at 10 a.m. combines gentle stretching with mindful breathing. Glass Mill Leisure Centre is located at 41 Loampit Vale, London SE13 7FT, just a short walk from Lewisham rail and DLR stations. For more details, call 020 8037 2527 or email GlassMillLC@gll.org.
We suggest exploring Wavelengths Leisure Centre, a welcoming community hub just five minutes from Deptford train station. The centre offers a range of activities to keep older adults active and socially engaged. Start your week with Aqua Aerobics on Monday at 10 am for a refreshing workout that’s easy on the joints.
On Tuesdays from 10 a.m. to noon, the 60+ Ask the Instructor gym session provides a chance to get personalised fitness advice, followed by a 60+ Swim session at midday for those who prefer a quiet pool. Wednesdays feature the 60+ Social at 12 p.m., perfect for relaxing with friendly conversation and a warm drink. Thursdays feature Zumba at 9:30 a.m. and another dedicated 60+ Swim session between 9 a.m. and 12 p.m., while Fridays offer another Aqua Aerobics class at 12:30 p.m. You’ll find Wavelengths Leisure Centre at Giffin Street, Deptford, SE8 4RJ, just off Deptford High Street and behind the library at Deptford Lounge. For details, call 020 8037 2527 or email WavelengthsLC@gll.org.
Our care services are based on personal experience
We understand, first-hand how important it is to secure flexible and bespoke home care for your loved one.
“Tiggo Care is born out of my own personal experiences, following my struggle to find suitable care for my parents, both of whom lived with rare diseases..."
Chris Williams - Tiggo Care Founder
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At Tiggo Care we understand how precious your loved one is to you and how unique they are. We also appreciate how overwhelming it can be to research and source the most suitable type of care.
We fundamentally believe that there is no ‘one size fits all’ care package and like to work with you and your loved one to understand your specific requirements. We’ll then create a tailored care package and match your relative with their ideal carer.
Unlike some other care providers, we are fully regulated by the Care Quality Commission. This means we are regularly inspected, rated and audited and ensures that we are a safe, effective, caring, responsive and well led organisation, committed to delivering the best possible care.
We’re also proud members of the Homecare Association, the U.K’s membership body for home care providers, which holds organisations to a high set of standards and requests them to abide by a strict code of practice
At Tiggo Care, all our carers undergo a rigorous recruitment and induction process. They are fully vetted and background checked, with all references followed up. Our carers also undertake their training on the best eLearning system currently available within the UK care market, ensuring they are well placed to deliver the best possible service. Specialist training courses such as moving and handling, medications and basic life support are also completed by our carers face to face, as we feel these courses are more effective when delivered in person.
If you like what you've read and are ready to access one of our care services or perhaps just have some questions, please follow our simple 3 step process below.
Send us some additional information about your request by emailing us or using the form below. Alternatively, if you would prefer to speak with someone directly, please feel free to call us.
Our care manager will arrange a free consultation with you at your loved one’s home to better understand your requirements, create a personalised care plan and pair your loved one with a suitable carer.
And that’s it. You’re all set! We’ll introduce you to your loved one’s carer and the whole team, who’ll be able to provide you with all the ongoing support you’ll need.
Arranging home care in New Cross begins with an initial conversation to understand your needs, preferences, and schedule. We then match you with a member of our specialist team who has the right qualifications and experience to provide personalised support. All New Cross home care services are regulated by the Care Quality Commission, ensuring every service meets national healthcare and safety standards.
There are several funding options available to help cover the cost of live-in care in New Cross, including local authority funding and NHS Continuing Healthcare. Some clients may also use direct payments to manage their own care budgets. It’s best to chat with your local council or contact a care adviser to discuss what support may be available to you.
Unlike a nursing home or residential care home, live-in care in New Cross allows residents to remain in their own home while receiving tailored support. With live-in care, a professional carer moves into your home to deliver tailored, 24-hour support. This form of care helps maintain your independence and joy in familiar surroundings. It’s especially beneficial for those who prefer one-to-one attention and the comfort of their established routines.
Yes, our team includes local carers who know South East London well and understand the New Cross community. Each carer holds recognised qualifications, has passed enhanced background checks, and receives ongoing training to meet Care Quality Commission standards. Whether you need weekly home care services in New Cross or full-time support, our carers bring warmth and professionalism to every visit.
Contact our care team using the form below or by calling our office and we'll organise a free consultation to advise you on your specific care needs.
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