Tiggo Care receive CQC standards rating ‘Good’

Chris Williams
October 14, 2022

Celebrating success in our recent CQC inspection 

Tiggo Care is delighted to announce that following our recent Care Quality Commission (CQC) inspection our home care and live-in care services have been rated ‘Good’ across all five CQC standards and all key lines of enquiry. 

Our rating demonstrates that we provide high standards of care and are a safe, effective, caring, responsive and well-led agency. For further information about our inspection or to read the report in full, please click here.

Our rating also demonstrates that we are compliant with the 13 fundamental standards of care introduced by the Government as part of the Health and Social Care Act 2008. These are the standards below which a person’s care must never fall. They are the very minimum standards a person is entitled to. For more information on these fundamental standards of care, please click here.

What does a ‘Good’ rating mean?

A ‘Good’ rating from the CQC means that we are performing well and meeting the CQC’s expectations. 

It means that our staff are well-trained and well-supervised and feel respected and valued in their role. It also demonstrates that our clients feel safe, cared for and supported, that their choices are respected and that they’re regularly included and involved in decisions about their care.

We pride ourselves on delivering exceptional, bespoke care to adults across London. We’re therefore thrilled that our dedication and commitment have been recognised and rewarded by the CQC. We will however continue to review and improve our service and strive for best practice.

Why are CQC ratings important?

You deserve nothing less than exceptional care - care that is safe, compassionate, bespoke and well-led. 

If you’re searching for care, CQC ratings are an important tool because they allow you to objectively evaluate your care options and make well-rounded and informed decisions about your care provision. 

The Commission’s inspection reports provide you with detailed and up to date information about care providers. They showcase a provider’s strengths and identify good practice as well as highlight any weaknesses and areas for improvement.  Their ratings also help to keep you safe, by weeding out and flagging any poor or dangerous care provision.

If you’re a little daunted about where to start with your search for care provision, the CQC website allows you to look for care options, with an easy-to-use dropdown list enabling searches by service type or location. Results provide an overview of each service and their rating, allowing you to compare and evaluate services at a glance.

By law, all care providers have to display their rating in the places they provide care. They must also make it visible on their website, if they have one. So, when assessing different care providers, do keep your eyes open for the CQC ratings logo.

Questions about funding?

Are you currently looking for care and have questions about funding? If so, take a look at our ‘Guide to Care Funding Options’ blog.

Keen to know more about us?

If you want to learn more about us and the care we provide or if you’d like to know how we can support you and meet your care needs, sign up to our email list or give us a call on 020 8102 8628.

Frequently Asked Questions
What is the Care Quality Commission (CQC)?

The CQC is the independent regulator of health and social care services in England. Their role is to ensure that services meet fundamental standards of quality and safety.

What are CQC ratings?

CQC ratings are a system used to evaluate the quality and safety of care provided by healthcare and social care services in England.

Why are CQC ratings important?

CQC ratings are important because they allow patients and their families to make informed decisions about the quality and safety of the care they receive. The ratings can help patients to choose the right care provider and can also help providers to identify areas where improvements need to be made.

How can I find a care provider's CQC rating?

Care providers are required by law to display their CQC rating in the places where they provide care, as well as on their website if they have one. The CQC website also allows you to search for care providers and view their ratings, as well as read detailed reports of their inspections.

Let us be your helping hand

Get in touch with Tiggo Care today to see how we can help you or your loved one.

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