Navigating the 5 Stages of Palliative Care: A Guide for Caregivers

Chris Williams
July 15, 2025

Caring for someone with a life limiting illness can be emotionally and physically demanding. Understanding the 5 stages of palliative care is important because it affects both the person facing serious illness as well as their family members who support them. With the right palliative care team, you and your loved one can access the key services needed to manage the journey — from managing symptoms to ongoing support.

This guide explains what palliative care focuses on, the stages of palliative care, and how patients and family members can access the right care, whether they're receiving practical support at home or through hospice care.

What is Palliative Care?

Palliative care is care provided to someone with a terminal illness. Many assume palliative care is the same as end-of-life care but end-of-life care actually only refers to Stage 4 of the 5 Stages of Palliative Care. Palliative care is much broader and includes all of the care provided to someone from the moment they're diagnosed with a terminal illness to bereavement support for family and caregivers.

A person can receive palliative care services in his or her own home, a care home, a hospital or a hospice. The setting for palliative care is determined by the patient's medical conditions and personal preferences. Many choose to receive care at home so they are surrounded by the belongings they cherish and the people they love. It's important to know that palliative care begins at diagnosis, offering support long before end of life care may be needed.

The five stages of palliative care are:

  • Stage 1: Initial Assessment and Care Planning
  • Stage 2: Emotional Preparation
  • Stage 3: Early Stage Care
  • Stage 4: End-of-life Stage Care
  • Stage 5: Bereavement Support for Family and Caregivers

This blog post will examine each of these 5 stages of palliative care and will provide advice relevant to informal and professional caregivers.

Stage 1: Initial Assessment and Care Planning

The first step of every palliative care journey is the creation of a bespoke and personalised care plan. This care plan is created in conjunction with the patient, their family and their broader palliative care team. This healthcare team may include your GP, specialist doctors, registered nurses, and community nurses. If you're using a home care agency, you should expect involvement from the Registered Manager and the Field Care Supervisor. 

The care plan is tailored to your specific medical conditions and patient's symptoms. It will include information about your medication routine and other daily activities. It will also outline your physical and emotional needs and should include a section for future planning. GPs, doctors, nurses, social workers and occupational therapists should all be encouraged to have an input.

Advanced care planning goes beyond creating a will that outlines what happens to your money, property and possessions after your death. Consideration should also be given to advanced decisions, also known as living wills, and assigning someone as your Lasting Power of Attorney, who is someone you give permission to make decisions on your behalf if you're unable to. These decisions ensure the person’s future treatment plan is respected as their illness progresses.

The care plan is a working document that's under constant review. This working document is reviewed regularly by healthcare professionals, including GPs, social workers, and specialist doctors, so it evolves alongside the person’s needs.

It will be updated as your needs and preferences change. All palliative care patients need to complete Stage 1 of the 5 Stages of Palliative Care but some might skip later stages. For example, some patients might already be at Stage 4 when they're first diagnosed with their terminal condition.

Stage 2: Emotional Preparation 

After you receive a terminal diagnosis you may experience a range of emotions, including anxiety, fear, and depression. It's important to seek emotional support if you feel this way and to speak with a counsellor, family member, religious professional or spiritual professional.

It might also be recommended that you discuss your emotions with a qualified therapist. Whoever you choose to talk to, they will help you and your family to prepare for what's ahead. Support may also come from spiritual services, counsellors, or a trusted faith leader. Joining support groups or peer support groups can also offer comfort.

You may also want to consider complementary therapies, such as music therapy, and physical activity. Those that are able to exercise report that physical activity has a positive impact on emotional well-being, even for patients with advanced cancer. 

Stage 3: Early Stage Care

One of the main goals of your palliative care team is to ensure you live as comfortably as possible, while maintaining as much of your independence as possible. Home care services can assist with these two goals and might entail as little as one weekly visit to employing a full-time live-in care assistant.

The amount of support you need is determined by your personal preferences and specific care needs. Care assistants can provide support you with daily tasks, such as cooking and cleaning, as well as with more complex activities, such as personal care, monitoring of physical symptoms, and medication support. In some cases your home might require adaptations to allow you to move around safely.

An occupational therapist can advise on the specific adaptations and equipment best suited to your needs. An occupational therapist can recommend specialist equipment and home adaptations such as ramps, grab rails or hoists. If needed, community nurses and other members of your support team may be involved. This stage helps ensure your home remains safe, and you continue to enjoy the best possible quality of life.

You can request an appointment from an occupational therapist via your GP or you can ask social services at your local council to organise a home assessment. Most local authorities will provide up to £1,000 to cover the cost of home modifications, regardless of your income. This can be used to pay for security lights, ramps, or grab rails. 

If your mobility needs go beyond the use of ramps and grab rails, you might be eligible for a Disabled Facilities Grant to pay for walk-in showers, hoists, and stairlifts. The maximum grant available varies by country:

  • England - £30,000
  • Wales - £36,000
  • Northern Ireland - £25,000
  • Scotland - Not Available

There are also a host of other gadgets you can find to help with everyday tasks from going to the toilet to cooking and eating. The NHS has a useful list of equipment that you can find here.

Stage 4: Late Stage Care

At Stage 4 end-of-life care begins. The biggest priority is to ensure your loved one is as comfortable as possible. Caregivers will also provide patients with psychological, emotional and spiritual support to make their final days as peaceful and stress-free as possible.

At this stage you should consider contacting your local hospice for additional support. It's also important to respect if a person wishes to refuse treatment, ensuring their comfort and dignity are paramount. If your loved one wishes to stay at home, a live-in care assistant from Tiggo Care is required. Alternatively, your loved one may prefer to move into a palliative care home.

Either way, your palliative care services provider should have the palliative care skills and training to offer holistic, compassionate support as the illness progresses.

Stage 5: Bereavement Support for Family and Caregivers

The final stage is to offer bereavement support for loved ones and caregivers. Everyone handles bereavement differently and there is no one size fits all solution. At Tiggo Care we offer all of our palliative care assistants free counselling via our employee assistance program and we recommend family members try counselling too. If you would rather something less formal, religious professionals and spiritual professionals also provide bereavement support.

If you're really struggling then you should consider contacting your local NHS mental health services. They can offer you counselling, therapy and support from trained mental health doctors. 

If none of these options sound right for you then you should take a look at Mind's comprehensive list of organisations in the UK that provide information and support on bereavement.

Conclusion

Navigating the five stages of palliative care can feel daunting, but you don’t have to do it alone. From initial planning to ongoing support, the right team of professionals can help you make sense of each step.

At Tiggo Care, we believe in clear communication, gentle compassion, and practical action to help you and your family every step of the way. Whether you're dealing with a chronic disease or navigating the expected progression of a terminal illness, the earlier you provide support and access resources, the easier it becomes. The earlier you reach out to professional palliative care services, the more help you’ll receive — from practical and emotional support to spiritual care and symptom management.

Lastly, carers do not have to navigate the 5 stages of palliative care on their own. There are a host of government, charitable and professional organisations that can help you at every stage and it's important that caregivers reach out to these organisations and make the most of the services they offer.

Frequently Asked Questions
What is palliative care?

Palliative care is specialised medical care that helps people with chronic diseases or terminal conditions live more comfortably. It focuses on symptom relief, emotional wellbeing, and decision-making support for both the person and their carers. The aim is to improve the person’s quality of life from diagnosis onwards.

What are the 5 stages of palliative care?

The 5 stages of palliative care are: Stage 1: Initial Assessment and Care Planning. Stage 2: Emotional Preparation. Stage 3: Early Stage Care. Stage 4: End-of-life Stage Care. Stage 5: Bereavement Support for Family and Caregivers.

What is a hospice?

Hospice care provides specialised end-of-life support for people with life limiting conditions. Hospices may offer care at home or in a dedicated facility. Their focus is on comfort, compassion, and dignity at the end of life.

What is the difference between end-of-life care and palliative care?

End-of-life care refers to the fourth stage of the five stages of palliative care. Palliative care refers to the care provided to patients and families from the moment the patient is first diagnosed with a terminal or chronic illness to bereavement support for loved ones.

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