How Tiggo Care Provides a Safe Dementia Home Care Service

Chris Williams
March 13, 2024

How Tiggo Care Provides a Safe Dementia Home Care Service

Dementia home care is professional support provided in a person with dementia's own home, rather than in residential care or a care home. It covers a wide range of services, including personal care, help with everyday tasks, medication reminders, meal preparation, and social interaction. Dementia care at home can be delivered through visiting carers or live-in carers, depending on your loved one's needs. The goal is to help people living with dementia continue living safely and comfortably in familiar surroundings.

If you are caring for a parent with dementia at home, or looking for care at home for dementia for another loved one, you want support that’s reliable, compassionate, and tailored to their individual needs. Good home care for dementia looks different for every person. Some people living with dementia benefit most from live-in care, while others can manage with drop-in visits. Some need personal care throughout the day, while others only want a few companionship visits a week.

At Tiggo Care, we’ll design a personalised care package built around your loved one's needs, routine, and preferences. In this blog post, our dedicated team explains how we provide safe and effective dementia home care, from how we select carers to how we create a dementia friendly home environment to make daily life easier.

What Is Dementia? Types, Symptoms, and Causes

Dementia is an umbrella term for several conditions that affect the brain's everyday functioning, impacting memory, communication, and mobility. It is one of the most common conditions affecting older people in the UK, though young-onset dementia can affect people under the age of 65 too.

Alzheimer's disease is the most common type of dementia, affecting approximately 982,000 people in the UK. It’s caused by an abnormal buildup of protein in brain cells. Vascular dementia, the second most common type, is caused by an interruption of blood flow to the brain. Dementia with Lewy bodies accounts for approximately 10 to 15% of dementia cases in the UK and is caused by clumps of proteins called Lewy bodies that form inside brain cells. Frontotemporal dementia is a rarer form, affecting at least 16,000 people living with dementia in the UK. It manifests first as personality and behavioural changes.

Common symptoms of dementia include memory loss, confusion, and difficulties managing daily life. Dementia affects each person differently, which is why personalised dementia care support matters so much. The early signs of dementia can be subtle, so if you notice changes in your loved one's behaviour or memory problems, speak to their GP for advice and to explore a dementia diagnosis as early as possible.

What Does Dementia Home Care Include?

Care at home for dementia covers a wide range of services, all tailored to your loved one's needs. Professional home care can help people with dementia maintain their independence and quality of life by providing assistance with daily tasks and supporting social interaction. A care package from Tiggo Care can include:

  • Personal care, including help with washing, dressing, and personal hygiene
  • Assistance with household chores and laundry
  • Preparing and serving nutritious meals
  • Medication reminders and administration
  • Mobility support and helping your loved one follow exercises as outlined by a physiotherapist
  • Accompanying your loved one to medical appointments, social groups, and outings
  • Stimulating activities to help your loved one stay active and engaged
  • Companionship and social interaction to support emotional wellbeing

Keeping a consistent daily routine for waking, bathing, dressing, and mealtimes can reduce anxiety for a person living with dementia. Our carers work to maintain this routine with every home care visit, making daily life more predictable and reassuring.

Dementia Home Care vs a Care Home

One of the biggest decisions family members face is whether care in the home for dementia patients is the right choice or whether residential care would be more appropriate. For many people with dementia, staying in their own home is the better option, particularly in the early stages.

Staying at home allows a person with dementia to be surrounded by familiar objects, which helps maintain a sense of identity and reduces confusion. A familiar environment with consistent carers can make a real difference to their emotional wellbeing. Dementia at home care also means your loved one keeps their connections to friends, family, and their local community, all of which support a good quality of life.

Residential care or a care home may become necessary as dementia progresses and needs increase significantly. Our team can help you think through the right support at each stage and adjust your loved one's care package as their needs change.

Safe and Effective Staffing for Dementia Home Care

Safety in dementia home care starts with the right people. You and your loved one need to be able to trust the carers who come into the person's home regularly. At Tiggo Care, all our carers share our core values:

  • Kindness
  • Honesty
  • Passion
  • Dependability
  • Respect

Recruitment

Inviting someone new into your home can feel daunting, but we take care to make sure the carers we employ are the right people for the job. As well as interviews, all our carers must complete:

We are committed to building a diverse and inclusive team that reflects the people we support.

Training for Dementia Home Care

Every carer must complete our training programme, even if they have experience in a similar role. All carers complete the Care Certificate, which covers:

  • Understanding their role and duty of care
  • Safeguarding and equality
  • Working in a person-centred way
  • Awareness of dementia, mental health, and learning disabilities
  • Infection prevention and control
  • Basic life support and health and safety

We actively encourage continued learning across our team, and many carers go on to complete NVQ qualifications in health and social care.

 Regular Carers

For a person with dementia, seeing unfamiliar faces can cause real distress. We make sure every client has at least two regular carers in their dementia home care package. Even if one carer is away, your loved one will still see someone they know and trust.

Covering Emergencies

We plan carefully for unexpected situations. If none of your loved one's regular carers can attend, we have support in place to cover leave, sickness, and emergencies, including bank staff where needed. Your loved one's care will not be interrupted.

Medication Support in Dementia Home Care

Many people with dementia take at least one type of medication, whether for their condition or another health need. Your loved one's care plan will always include details of any prescribed medication, even if they do not yet need support with it.

Because dementia is a progressive disease, your loved one may need extra support with medication over time. Our carers can help by:

  • Prompting and reminding your loved one to take medication at the right time
  • Helping them access or open their medication
  • Administering medication directly, where they are trained and authorised to do so

Carers use digital records to log every instance of medication support, so you and the wider care team always have an accurate, up-to-date picture. Our carers also stay in regular contact with your loved one's GP, district nurse, or pharmacist. Because they visit the person's home regularly, they are often among the first to notice changes in health, such as medication side effects, infections, or signs of pain.

Creating a Safe Home Environment for Dementia

Dementia care in the home includes making sure the home environment itself is as safe as possible. Staying at home allows people living with dementia to remain surrounded by familiar objects, which supports their sense of identity and wellbeing. A dementia friendly home can make daily life significantly easier and help your loved one remain safe.

Here are some practical steps to improve safety in the home environment:

  • Remove trip hazards such as rugs, mats, and loose cables
  • Maximise natural light during the day and use motion-sensor night lights to illuminate paths to the bathroom
  • Use contrasting colours to make important items stand out and aid navigation around the home
  • Place memory aids such as labels and signs on cupboards, drawers, and doors so your loved one can remember where things are
  • Make sure electrical equipment and the oven are turned off when not in use, as a person with dementia may forget to do so
  • Use visual cues, such as labels with pictures, to help your loved one move around their home with confidence

We can work with you, your loved one, and other professionals to go through the home room by room, identifying hazards and making it safer. Depending on your loved one's needs, this might include installing grab rails, a stair lift, or bathroom adaptations to offer support with mobility.

Infection Prevention and Control in Dementia Home Care

Infections can make people living with dementia very unwell and can worsen existing symptoms. All our carers receive infection prevention and control training as part of their Care Certificate, with regular refresher sessions to keep their practice up to date.

During personal care and household chores, carers wear appropriate PPE, including gloves, aprons, and face masks where needed. They practise thorough hand hygiene before and after every interaction.

It is also worth knowing that people with dementia may not recognise when they are thirsty, which can lead to dehydration and make confusion worse. Eating a healthy, well-balanced diet is just as important for overall health. Our carers encourage regular drinks and help prepare nutritious meals as part of your loved one's daily routine, following any dietary guidance given by a GP or dietician.

Support for Family Members Caring for a Loved One with Dementia at Home

Caring for a parent with dementia at home, or for any loved one living with dementia, can be demanding and at times stressful. It is important for family members and close friends involved in providing care to look after their own health and wellbeing too. Taking regular breaks from caring is crucial, as it allows you to recharge and continue to offer support effectively.

Here’s where you can find more support:

  • Ask your local authority about a carer's assessment (available across England, Northern Ireland, Scotland, and Wales), which identifies what support is available to you
  • Contact social services to find out about funded care options
  • Look into respite care to give yourself a break while your loved one continues to receive professional support
  • Reach out to a support line or advice line run by a dementia charity for practical dementia support
  • Connect with support groups, day centres, and social groups in your area

Both you and your loved one deserve the right support. A carer's assessment from your local authority is free and a practical first step.

Keeping Your Loved One Involved in Their Dementia Care

As part of our person-centred care approach to dementia home care, we involve your loved one in their care as much as possible. We break daily tasks into small, manageable steps to help maintain independence, and we simplify choices to avoid overwhelming the person. If your loved one shows signs of distress, we take our cues from them, listen carefully, and adjust our approach.

Engaging people with dementia in meaningful, stimulating activities helps boost their self-esteem and emotional wellbeing. Common challenges such as confusion, mood changes, and anxiety can often be reduced through consistent carers, familiar surroundings, and a settled home environment. We want every person with dementia to feel safe, respected, and as much in control of their daily life as possible.

Safeguarding in Dementia Home Care

People with dementia can be particularly vulnerable to abuse and harm because they may find it difficult to speak up. Safeguarding is a core part of the dementia care support we provide. Abuse can take many forms, including:

  • Physical abuse
  • Psychological or emotional abuse
  • Financial abuse
  • Sexual abuse
  • Neglect

Any concern raised by a carer, family member, or close friend will be taken seriously and acted on immediately. Our whole team is trained to recognise signs of abuse and to report concerns through the right channels without delay.

Providing Safe and Effective Dementia Home Care

At Tiggo Care, we are proud to provide safe, effective home dementia support that helps your loved one stay comfortable, stay active, and be as independent as possible in their own home. We review every care plan regularly and increase support as needs change. Whether your loved one needs a few visits a week or full-time live-in care, our dedicated team is here to maximise their quality of life.

Tiggo Care is regulated by the Care Quality Commission (CQC), meaning our services are regularly inspected to ensure they are safe, effective, caring, responsive, and well-led. We are also a member of the Homecare Association, which promotes high standards and good practice in home care across the UK. If you would like to find out more about dementia home care for your loved one, contact Tiggo Care today, and we’ll help you find the right support.

About 
Chris Williams
Founder, Tiggo Care

Chris Williams is the Founder and Managing Director ofTiggo Care, an award-winning London home care provider that supports adults living in their own homes. He founded Tiggo Care after struggling to find suitable care for his parents, both of whom lived with rare diseases, giving him first-hand experience of the challenges families can face when arranging personalised home care. Chris studied Human Sciences and Epidemiology at Oxford University and previously worked at Kearney and Oxford Sciences Enterprises.

Frequently Asked Questions
Can you care for a dementia patient at home?

Yes. Dementia care can be provided at home through visiting carers or live-in care, so your loved one can remain in a familiar environment. Many people living with dementia continue living in their own home with professional home care in place. This can often make them feel more comfortable and secure than they would in a care home.

What dementia care is available at home?

Dementia care at home can range from a few visits a week to full-time live-in care. Care plans can include personal care, medication support, help with everyday tasks, mobility support, and companionship. Your local authority or social services team can carry out an assessment to help identify what funding may be available to you for care at home for dementia.

What dementia support is available for family members?

There is a wide range of support available for family members and friends who are providing care for someone with dementia. This includes a carer's assessment from your local authority, respite care, support groups, and advice lines run by charities. Your loved one's GP can also point you towards local services and specialist care options suited to their dementia diagnosis.

How can you make a home safe for someone with dementia?

Go through the home room by room and look for risks. Remove trip hazards such as rugs, mats, and loose cables. Install grab rails and good lighting. Use labels and signs to help your loved one navigate their home environment. Making these changes in the early stages of dementia can make a real difference to daily life and safety.

How can you help a person with dementia feel safe during care?

Listen to your loved one's cues and explain clearly what is happening during each task. Keep a consistent daily routine and make sure they know which carers to expect. Even with a dementia diagnosis, the person should be involved in decisions about their care as much as possible.

At what stage of dementia should someone not live alone?

This depends on the person. Many people with dementia can continue living alone in the early stages with some support in place. As dementia progresses, more support may be required, including live-in care. A GP or social services team can help you work out when your loved one may need extra support or a change to their care package.

Let us be your helping hand

Get in touch with Tiggo Care today to see how we can help you or your loved one.

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