Specialist Care Services

We offer a variety of specialist care services across London from housekeeping and companionship to live-in care and night care.

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Are you looking for emergency care at home?

If you or a loved one needs emergency home care with an immediate start, please get in touch.

We understand circumstances can change suddenly and that sometimes you need a care assistant with immediate effect. We can provide emergency care visits to anyone living in London and have care assistants available for an immediate start. We also have live-in carers that can start emergency care placements in London or in the home counties.

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Emergency Care

We’re An Award Winning Care Agency

What our clients have to say about us

Speak to our care team today on 020 8102 8628

We do more than just emergency care

Whatever your care needs and wherever your loved one is on their care journey, please contact us and let’s talk. We're here to help.

Emergency Care

We can provide you with a carer today

Our professionally trained care assistants are available to support you or your loved one at short notice.

We know it’s not always possible to plan ahead and that events can happen that require families to find care assistants at short notice. When this happens we will provide you with emergency care within 24 hours of your first call and we strive to introduce carers on the same day.

Emergency care doesn’t have to be of a low standard. All of our care assistants are professionally trained and undergo thorough background checks. If you need ongoing care we will look to keep the same carers in place so that you continue to receive the same personalised care service from the carers you know best.

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What to expect with our emergency care service

24/7 Support Line

We have a 24/7 emergency support line where a trained professional is always available to answer your questions in the case of an emergency. Should you need emergency care assistance one of our carers will be on hand to support you.

Person-Centred Support

Everyone’s reasons for needing emergency home care services are different and so we don’t believe in providing you or your loved one with a one size fits all emergency care package. Instead, we offer a person-centred emergency care service tailored to you or your loved one’s specific needs and focus on providing condition-led support.

Flexible Support That Works For You

With home care help, you’re in control. You’ll decide what type of support you need and when you need it. Whether you need some support moving around your home or preparing meals, or if you are looking for someone to help you with your medication, our service will be tailored around your wants, needs and lifestyle.

More reasons to consider our home care

Take a look here at the full list of activities our care assistants can support you with.

Other ways we can support your post operative recovery:

  • Escort to appointments, such as GP or dentist
  • Prescription collections
  • Personal assistance with paperwork and bills
  • Support to attend local activities and events
  • Feedings pets
  • Light gardening
  • Companionship
  • Emergency response

We've Helped People With The Following Health Conditions

Finding exceptional emergency care in London is possible

From Acton to Dulwich and Notting Hill to Wimbledon - wherever you live in London, our carers are ready to support you.

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A day in the life with Sara

Headshot of a care assistant

“It's not uncommon for my clients to be quite anxious and stressed when I arrive, which isn't surprising considering I'm attending an emergency care visit. Therefore, I do my best to put them at ease and I feel most fulfilled when my client is left feeling completely comfortable."

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Why choose Tiggo Care?

Our emergency care service is based on personal experience.

We understand, first-hand how important it is to secure flexible and bespoke home care for your loved one.

Chris Williams, Founder of Tiggo Care

“Tiggo Care is born out of my own personal experiences, following my struggle to find suitable care for my parents, both of whom lived with rare diseases..."

Chris Williams - Tiggo Care Founder

Read Chris’ Story

More reasons to choose Tiggo Care

Our Care packages are bespoke

At Tiggo Care we understand how precious your loved one is to you and how unique they are. We also appreciate how overwhelming it can be to research and source the most suitable type of care.

We fundamentally believe that there is no ‘one size fits all’ care package and like to work with you and your loved one to understand your specific requirements. We’ll then create a tailored care package and match your relative with their ideal carer.

We're fully regulated

Unlike some other care providers, we are fully regulated by the Care Quality Commission. This means we are regularly inspected, rated and audited to ensure we are a safe, effective, caring, responsive and well led organisation, committed to delivering the best possible care.

We’re also proud members of the Homecare Association, the U.K’s membership body for home care providers, which holds organisations to a high set of standards and requests them to abide by a strict code of practice

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Our carers are fully vetted & trained

At Tiggo Care, all of our carers undergo a rigorous recruitment and induction process. They are fully vetted and background checked, with all references followed up. Our carers undertake their training on the best eLearning system currently available within the UK care market, ensuring they are well placed to deliver the best possible service. Specialist training courses such as moving and handling, medications and basic life support are also completed by our carers face to face, as we feel these courses are more effective when delivered in person.

It's easy to get started...

If you like what you've read and are ready to access one of our care services or perhaps just have some questions, please follow our simple 3 step process below.

1

Get in touch

Send us some additional information about your request by emailing us or by using the form below. Alternatively, if you would prefer to speak with someone directly, please feel free to call us.

2

Discuss your needs

Our care manager will arrange a free consultation with you at your loved one’s home to better understand your requirements, create a personalised care plan and pair your loved one with a suitable carer.

3

Meet your carer

And that’s it. You’re all set! We’ll introduce you to your loved one’s carer and the whole team, who’ll be able to provide you with all the ongoing support you’ll need.

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Frequently Asked Questions

What is emergency home care?

Emergency home care is care you receive in your own home that you require at very short notice, usually within 24 hours. The care might include mobility assistance, personal care, medication support, or assistance with domestic duties.

How soon can I receive emergency care?

At Tiggo Care we will provide you with an emergency carer within 24 hours of your initial call and we strive to introduce carers on the same day.

Can you provide emergency live-in care assistants?

Yes, we can provide emergency live-in care assistants to people living in London and the home counties.

Can you provide emergency care visits?

Yes, we can provide emergency care visits to people living in West and Southwest London.

Unsure which service is best for you?

Contact our care team using the form below or by calling our office and we'll organise a free consultation to advise you on your specific care needs.

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